Privacy Policy

This Privacy Policy describes how NovaPhysio collects, uses, and protects the personal data of users of its website.

1. Data Controller

The entity responsible for data processing is NovaPhysio.

For any questions related to privacy, the user may contact us through the means provided on the website.

2. Data Collected

  • Name
  • Email
  • Phone contact
  • Other data voluntarily provided through forms

3. Purpose of Processing

  • Response to contact requests
  • Appointment scheduling
  • Provision of services
  • Improvement of the website experience

4. Legal Basis

  • User consent
  • Performance of a contract or pre-contractual steps
  • Compliance with legal obligations

5. Data Retention

Data will be retained only for the period necessary for the purposes for which it was collected, unless a legal obligation requires otherwise.

6. Data Sharing

Data is not sold or shared with third parties, except when necessary for:

  • Compliance with legal obligations
  • Provision of services (e.g., email tools, hosting, etc.)

7. User Rights

Under the GDPR, the user has the right to:

  • Access their data
  • Rectification of data
  • Erasure of data
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise your rights, you must contact us through the means provided on the website.

8. Security

Appropriate technical and organizational measures are implemented to protect personal data against loss, misuse, or unauthorized access.

9. Changes

NovaPhysio reserves the right to change this Privacy Policy at any time.